Privacy Policy

1. Who we are

LogicLeaps is a software development and AI consultancy. We are the controller of the personal information described in this policy.

2. Scope of this policy

This policy covers personal information we collect through the Website, our contact and careers forms, email, calls and meetings, and our business dealings with prospective and current clients.

It does not cover personal information that we process on behalf of our clients while building or maintaining their software (for example, the end users of an application we develop). In those cases our client is the controller, and we act only as a processor under our client's instructions and the agreement we have with them. If you are an end user of a product we built for a client, please contact that client directly.

3. Information we collect

3.1 Information you give us

• Contact and project inquiries: your name, company name, phone number, email address, a description of your project, and any files you choose to upload (up to 10 MB).
• Job applications and general-interest submissions: your name, contact details, CV or resume, portfolio or profile links, and anything else you choose to share with us.
• Communications: the content of emails, messages, calls and meetings you have with us.
• Client and billing information: if you become a client, business contact details, contract details, invoicing and payment records.

Please do not include sensitive personal information (such as health, financial account or government ID details) in forms or uploaded files unless we have specifically asked for it.

3.2 Information collected automatically

When you visit the Website, we and our service providers may automatically collect:

• Device and browser information, such as IP address, browser type, operating system, language and screen size.
• Usage information, such as pages viewed, links clicked, time spent on pages, referring website and approximate location (city or country level).
• Interaction information, such as mouse movements, clicks, scrolling and session recordings, collected through Microsoft Clarity to help us understand how visitors use the Website. We do not intentionally record the contents of form fields.

This information is collected through cookies and similar technologies, as described in Section 8. Analytics and session-recording cookies are only set if you consent to them through our cookie banner.

3.3 Information from other sources

We may receive information about you from publicly available sources and from platforms where you contact or hire us, such as LinkedIn, Clutch, Upwork or Fiverr, in line with those platforms' terms and your settings on them.

4. How we use your information

We use personal information to:

• Respond to your inquiries, prepare estimates and proposals, and schedule calls.
• Provide our services, manage projects and communicate with clients.
• Send invoices, process payments and keep business and tax records.
• Review job applications and contact candidates.
• Understand how the Website is used and improve its content, design and performance.
• Keep the Website and our systems secure and prevent misuse or fraud.
• Comply with legal obligations and enforce our agreements.
• Send occasional updates about our services where you have agreed to receive them or where the law otherwise allows it. You can opt out at any time.

We do not sell your personal information, and we do not use the personal information you submit through the Website to train artificial intelligence models.

5. Legal bases for processing (EEA, UK and similar laws)

If you are in the European Economic Area, the United Kingdom or another jurisdiction with similar requirements, we rely on the following legal bases:

• Contract: to take steps at your request before entering into a contract and to perform our contract with you.
• Legitimate interests: to respond to inquiries, run and improve our business and Website, keep our systems secure and evaluate candidates. We balance these interests against your rights.
• Consent: for analytics and session-recording cookies and for optional marketing communications. You can withdraw consent at any time.
• Legal obligation: to keep records required by tax, accounting and other laws.

6. How we share your information

We share personal information only as needed, with:

• Service providers that help us operate, including:
  • Tally (form collection and file uploads)
  • Google Analytics (website analytics)
  • Microsoft Clarity (usage analytics and session recordings)
  • our website hosting, email and cloud storage providers

  These providers may only use your information to provide services to us.

• Professional advisers, such as lawyers, accountants and auditors, under confidentiality obligations.
• Authorities, when required by law or to protect our rights, our users or the public.
• A successor business, if LogicLeaps is involved in a merger, acquisition or sale of assets, subject to this policy.

7. International transfers

LogicLeaps is based in Pakistan, and several of our service providers are based in the United States, the European Union and other countries. Your information may therefore be transferred to and processed in countries other than your own, which may have different data protection laws.

Where required, we protect these transfers with appropriate safeguards, such as the European Commission's Standard Contractual Clauses or equivalent mechanisms offered by our service providers.

8. Cookies and similar technologies

We use the following categories of cookies:

• Necessary: required for the Website to function and to remember your cookie choices. These cannot be switched off.
• Statistics: Google Analytics and Microsoft Clarity, which help us understand how visitors use the Website. These are only used with your consent.

You can accept, reject or change your cookie preferences at any time through our cookie banner or the cookie settings link on the Website. You can also block or delete cookies through your browser settings, although some parts of the Website may not work properly as a result.

9. How long we keep your information

We keep personal information only for as long as we need it for the purposes described in this policy:

• Inquiries that do not lead to a project: up to 24 months after our last contact.
• Client and project records: for the duration of our relationship and afterwards for as long as required by tax, accounting and legal obligations.
• Job applications: up to 12 months after submission, unless you ask us to delete your application sooner or you join our team.
• Analytics data: according to the retention settings of the relevant provider, and in any case no longer than 14 months for Google Analytics.

When information is no longer needed, we delete or anonymize it.

10. How we protect your information

We use reasonable technical and organizational measures to protect personal information, including encrypted connections (HTTPS), access controls limited to team members who need the information, and reputable service providers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

11. Your rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you and receive a copy.
• Correct inaccurate or incomplete information.
• Delete your personal information.
• Restrict or object to certain processing, including processing based on legitimate interests and direct marketing.
• Receive your information in a portable format.
• Withdraw your consent at any time, without affecting processing that took place before withdrawal.
• Lodge a complaint with your local data protection authority.

California residents: we do not sell personal information or share it for cross-context behavioral advertising. You may request to know, correct or delete the personal information we hold about you, and we will not discriminate against you for exercising these rights.

To exercise any of these rights, email info@logicleaps.com. We may need to verify your identity before responding. We aim to respond within 30 days.

12. Third-party links

The Website links to third-party websites and platforms, such as LinkedIn, Instagram and Clutch. We are not responsible for the privacy practices of these sites, and we encourage you to read their privacy policies.

13. Children's privacy

The Website and our services are intended for businesses and adults. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with personal information, please contact us and we will delete it.

14. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. If the changes are significant, we will take reasonable steps to let you know.

15. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, contact us at: